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Client

HAVELLS

Project

Dealer Connect Portal & Fleet Management Portal — digitizing end-to-end B2B distribution for India's leading electricals brand.

Industry

Electrical Manufacturing & B2B Distribution

Havells Dealer Connect Portal Desktop
60% Reduction in Dealer Onboarding Time

Havells' dealer onboarding process was simplified end-to-end — replacing paperwork-heavy workflows with a guided digital onboarding flow that cuts setup time by more than half.

Havells Dealer Portal Mobile Screenshot Havells Fleet Portal Mobile Screenshot
1

Simplified Dealer Onboarding — 60% Time Saved

Replaced manual, paper-based dealer registration with a fully guided digital onboarding flow. Dealers can register, submit KYC documents, and get approved on the platform — saving up to 60% of the time previously spent on onboarding.

2

Online Product Catalog with Live Pricelist & Stock

Dealers can browse Havells' complete product catalog online with real-time pricelist updates and live stock availability — eliminating the need for phone calls or manual price checks and reducing order errors significantly.

3

E-Commerce Cart & Order Placement — 100K+ Orders Processed

Built a full e-commerce-style shopping cart and order placement system for B2B dealers. Dealers browse products, add to cart, and place orders directly — enabling 100,000+ orders processed monthly with 40% greater operational efficiency.

4

Credit, Due & Dispatch Reports

Dealers get full financial transparency through built-in reporting — covering credit limits, outstanding dues, and dispatch status for every order. This self-service reporting reduces finance team workload and gives dealers real-time clarity on their accounts.

Havells Dealer Portal Havells Product Catalog Havells Order Placement Havells Reports Dashboard
1

Beat Plan

Field sales teams can plan and manage their daily beat routes digitally — defining territory coverage, scheduling visits by area, and ensuring no dealer is missed. Beat plans are assigned, tracked, and reviewed centrally for maximum field efficiency.

2

Fleet Onboarding

Vehicles and drivers are onboarded into the system with full profile management — capturing vehicle details, driver assignments, and documentation in a structured digital flow that replaces manual fleet registers.

3

Visit Forms

Field executives submit structured visit reports through digital forms — capturing dealer feedback, order intent, issues, and follow-up actions in real time during each visit. Management gets instant visibility into field activity.

4

Payment Outstanding

The portal tracks all outstanding payments dealer-wise, giving field teams and finance a unified view of pending dues — enabling proactive follow-up and reducing payment delays across the dealer network.

5

Overdue List

Automatically surfaces dealers with overdue payments beyond set thresholds — prioritizing collections follow-up and helping field teams focus their efforts where payment recovery is most urgent.

6

Team Visits

Managers get a consolidated view of all team visit activity — who visited which dealer, when, outcomes logged, and next steps planned. This replaces manual reporting with an always-current operations dashboard.

7

Collection

Field executives log collections in real time during dealer visits — recording payment mode, amount, and receipt directly in the portal. Collection data flows immediately to finance, eliminating end-of-day reconciliation delays.

Results & Impact — Havells with Incraftiv

By building two tightly integrated portals, Incraftiv transformed Havells' B2B operations: 10,000+ dealers onboarded digitally, 100,000+ monthly orders placed without manual intervention, and a 40% improvement in order processing efficiency. Field operations moved from spreadsheets and phone calls to real-time digital tracking — giving Havells complete visibility across its dealer network and field fleet.

Havells Dealer Portal Havells Product Catalog Havells Order Management Havells Reports
Havells Fleet Management Havells Beat Plan Havells Collections Havells Visit Forms